Last Updated: June 7, 2026
At The Cosmic Kitty Company (accessible from thecosmickittyco.com), one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by The Cosmic Kitty Company and how we use it.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at info@thecosmickittyco.com.
1. Information We Collect
When you visit or purchase from our WooCommerce store, we collect several types of information to process your orders and improve your shopping experience.
Information You Provide Voluntarily:
- Account & Profile Data: Name, email address, physical address, phone number, username, and password when you create an account.
- Transaction Data: Billing address, shipping address, and order details when you purchase a product.
- Customer Support: Any information you provide when communicating with us via contact forms, live chat, or email.
Information Collected Automatically:
- Device & Log Data: Your IP address, browser type, operating system, referring URLs, and pages viewed.
- Cookies and Tracking: We use cookies to keep track of cart contents while you’re browsing our site and to remember your preferences.
2. How We Use Your Information
We use the information we collect in various ways, including to:
- Process, fulfill, and ship your orders.
- Send you order confirmations, tracking details, and invoices.
- Respond to your customer service requests.
- Prevent fraudulent transactions and secure our website.
- Comply with legal obligations (such as tax calculations).
- Send you marketing emails, only if you have explicitly opted in (you can unsubscribe at any time).
3. How WooCommerce & Third Parties Handle Your Data
Our store is built on WordPress with the WooCommerce plugin. We share your data with trusted third-party services only to perform vital business operations:
- Payment Gateways: We use Stripe to process payments. We do not store or collect your payment card details on our servers. That information is provided directly to our third-party payment processors, whose use of your personal information is governed by their Privacy Policy.
- Shipping Providers: We share your name, shipping address, and phone number with carriers like UPS, FedEx, & USPS to deliver your packages.
- Analytics: We may use tools like Google Analytics to understand how visitors interact with our store.
4. How Long We Retain Your Data
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue keeping it. For example, we will store order information for 5 years for tax and accounting purposes. This includes your name, email address, and billing and shipping addresses.
If you leave a comment or product review, the comment and its metadata are retained indefinitely.
5. Your Rights Over Your Data
Depending on where you live (such as the EU or California), you may have the following rights regarding your personal data:
- The right to access: You can request copies of your personal data.
- The right to rectification: You can request that we correct any information you believe is inaccurate.
- The right to erasure: You can request that we erase your personal data under certain conditions.
- The right to object/restrict processing: You can object to our processing of your data or request restriction.
To exercise any of these rights, please contact us at info@thecosmickittyco.com.
6. Security of Your Data
The security of your data is important to us. We use standard security measures, including HTTPS/SSL encryption, to protect your personal details during transmission. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top.
8. Contact Us
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us:
By email: info@thecosmickittyco.com